This page covers paid listings — Premier, Charter, and Premium. Your free claimed listing is separate: cancelling a paid listing never removes your free listing.
Your paid listing
A paid listing adds, over your free claimed listing: a listing badge, completion of your listing for you, once verified, a ballot campaign kit, a featured profile in From the Directory, and a labeled spotlight in the Weekly's rotation — two per issue, your turn booked in writing once verified.
This page does not show your individual tier or next billing date — those are on your receipt and in your welcome email. Whatever your tier, the steps below are the same.
One question before you go
If you are willing to say why, it helps us fix what is wrong. This is optional — you can skip it. Any detail goes in the form at the last step, in the Cancel Detail field.
Your paid extras stop at the end of your current billing period. Future billing stops. Your free listing stays live. Your rate lock ends. You can rejoin later at the then-current tier.
Cancelling is not a refund: it stops future billing and refunds nothing. A refund, if you are inside the 14-day window, is a separate request — email [email protected].
Submit the form below to record your choice. Cancellations, downgrades, and fix requests are handled by hand for now, and the team confirms once yours is applied.
Form not loading? Open the cancel form directly, or email [email protected] with your business name and what you want to change, and we will handle it by hand.